Privacy Policy

Last updated: January, 2025

Juanita’s Foods(“Juanita’s Foods,” “we,” “us,” or “our”, including its parent company, subsidiaries, or sister companies) operates the www.juanitas.com website (the “Service”).

This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We use your personal information to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, terms in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://www.juanitas.com/terms-and-conditions/.

Information Collection and Use

Categories of Personal Information Collected

While using our Service, we may collect the following categories of personal information:

  1. Identifiers: Name, email address, phone number, postal address, date of birth, and IP address.
  2. Commercial Information: Purchase history and transaction details.
  3. Internet or Electronic Network Activity: Browsing history, device information, interaction with our website, cookies, pixel data, and behavioral tracking.
  4. Geolocation Data (if applicable).
  5. Inferences Drawn from Personal Information: Preferences and consumer profiles based on interactions with our Service.

We collect this information to provide the Service, respond to your inquiries, fulfill orders, improve our offerings, and personalize your experience. We do not sell your personal information to third parties.

Log Data

We collect log data sent by your browser when you visit our Service. This data may include your device’s IP address, browser type, operating system, pages visited, time spent, referring URLs, and other statistics.

Cookies

Cookies are small files containing unique identifiers sent to your browser. We use cookies to:

  • Enhance user experience.
  • Track user behavior and improve our services.

You can manage cookie preferences through your browser settings. Note: Disabling cookies may limit some functionality of the Service.

Behavioral Remarketing

We may use remarketing services to advertise on third-party websites based on your past visits to our Service. These services may include:

  • Ad Networks and Platforms
  • E-commerce Remarketing Tools
  • Search Engine Marketing Tools
  • Affiliate Marketing Programs
  • Email Remarketing Platforms
  • Native Advertising Networks
  • Programmatic Advertising Platforms
  • Social Media Retargeting Tools
  • Dynamic Remarketing Tools
  • Mobile App Remarketing Tools
  • Website Visitor Behavior Tools
  • Retargeting via Messaging Platforms

We, along with our third-party vendors, use cookies and similar technologies to inform, optimize, and serve ads based on your past interactions with our Service. Our remarketing strategies may evolve as new technologies and platforms become available.

For a full and up-to-date list of remarketing tools and platforms we utilize, please contact us directly or review this Privacy Policy periodically.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have specific rights regarding your personal information:

Your Rights

  1. Right to Know:
  • The categories of personal information we collect.
  • The purposes for collecting or sharing this information.
  • The categories of third parties with whom we share your information.
  1. Right to Delete:
  • Request deletion of your personal information, subject to exceptions (e.g., fulfilling transactions, compliance with legal obligations).
  1. Right to Opt-Out of Sale:
  • Opt out of the sale of your personal information.
  1. Right to Non-Discrimination:
  • You will not face discrimination for exercising your CCPA rights.

Exercising Your Rights

To make a request, please contact us using one of the following methods:

  • Toll-Free Phone Number: [Insert Number]
  • Email: [Insert Email Address]

Categories of Personal Information Sold or Shared

We do not sell your personal information as defined under CCPA. However, we may share data with third parties for advertising purposes.

Do Not Track Disclosure

We do not currently respond to “Do Not Track” (DNT) browser signals as there is no industry standard for how to interpret such signals. However, we comply with the California Consumer Privacy Act (CCPA) and other U.S. laws by providing you with the following rights:

  • Managing Cookies and Tracking Preferences: You can manage your preferences through browser settings to block or delete cookies and tracking mechanisms. Note that blocking cookies may limit some features of our Service.
  • Opting Out of Sale of Personal Information: If our use of tracking technologies constitutes a “sale” under the CCPA’s broad definition, you may opt-out by visiting our Do Not Sell My Personal Information page or by contacting us directly.

For more information about your privacy rights and how to exercise them, please refer to the California Consumer Privacy Act (CCPA) website.

Service Providers

We may share your personal information with third-party service providers who assist us in operating the Service, analyzing usage, or performing specific tasks. These providers are contractually obligated to use your information only for agreed-upon purposes and must maintain the confidentiality and security of your data.

Examples of service providers include:

  • Hosting platforms (e.g., AWS, Google Cloud).
  • Analytics providers (e.g., Google Analytics, Hotjar).
  • Payment processors (e.g., PayPal, Stripe).
  • Email service providers (e.g., Mailchimp, HubSpot).

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials, or other information that may be of interest to you. You may opt out of receiving marketing communications from us by following the respective unsubscribe link or instructions provided in the marketing emails we send.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Below are the standard retention periods we follow:

  1. Transactional Data (e.g., purchase history): Retained for 3 to 5 years to analyze buying trends, manage disputes, and improve services.
  2. Marketing Data (e.g., email subscriptions, behavioral tracking): Retained until the user opts out or for 1 to 2 years after inactivity.
  3. Website Analytics and Behavioral Data: Retained for 1 year to align with privacy best practices and provide actionable insights.
  4. Account Information (e.g., user profiles): Retained until account deletion or for 2 to 3 years after inactivity to maintain user convenience.
  5. Legal and Compliance Data: Retained for 5 to 7 years to satisfy statutory or regulatory requirements, such as tax records or dispute resolutions.

Retention periods may vary based on legal or operational requirements specific to Juanita’s Foods. For additional details on retention practices, please contact us directly.

International Transfer

Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We do not have control over, nor are responsible for, the privacy practices, content, or practices of such third party’s site. Instead, such practices are governed by such third party, including as set forth in its privacy policies and terms and conditions.

Children’s Privacy

Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as set forth in the “Last updated” field above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: